Support
Roam is currently in beta. Questions, bug reports, and feature requests all reach the team directly.
Reach a human
Email: support@roamtravel.ai
Response time: usually within 24 hours.
Reporting a bug
Inside the app you can shake your phone to open the feedback sheet (granted motion permission), or hit Settings → Send feedback. Either route sends us the report with your device + app version.
If something's blocking you and you can't reach a button, email us directly.
Common questions
How do I delete my account? Settings → Delete account. This permanently removes all your trips, places, photos, follows, comments, and messages. It cannot be undone.
How do I export my data? Email us and we'll send you a JSON dump within 30 days.
Can I revoke Gmail/Calendar access? Yes — Settings → Integrations, or revoke at myaccount.google.com/permissions.
Why didn't I get a notification? Settings → Notifications. Push requires both a granted browser permission and the toggle on. iOS Safari users must add Roam to the home screen and grant push permission inside that PWA, then re-enable.
The AI gave wrong info. AI-generated recommendations can be incorrect or out of date. Always verify reservations, hours, and locations yourself. Report systemic problems to us.